Our Shipping Policy

When can you expect your delivery?

Thank you for shopping at Brand Garage (Pty) Ltd! We are committed to ensuring your order is delivered promptly and securely.

Processing Time

All orders are processed within 1-3 business days.

Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer standard and expedited shipping options.

Delivery delays can occasionally occur due to unforeseen circumstances beyond our control.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Brand Garage (Pty) Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Brand Garage (Pty) Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Lost Packages

If your package is lost in transit, please contact us promptly. We will work with the carrier to resolve the issue.

International Shipping

We currently only ship within [list of countries you ship to]. We plan to expand our shipping capabilities in the future.

Refund Policy

Please review our Refund Policy for details on returns, exchanges, and refunds.

Contact Us:

If you have any questions about our Shipping Policy, please contact us:

By email: info@brandgarage.co.za

By phone number: +27 76 915 5110

By visiting this page on our website: Contact Us