Effective Date: 28 June 2024
Overview
Thank you for visiting Brand Garage (Pty) Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [URL] or make a purchase from us.
1. Information We Collect
Personal Information: When you visit our website, we may collect certain personally identifiable information, such as your name, email address, postal address, phone number, payment information (including credit card information), and any other information you provide to us.
Usage Data: We may also collect information about how you access and use our website, including your IP address, browser type, language preference, referring site, and the date and time of each visitor request.
2. How We Use Your Information
We use the information we collect in the following ways:
To process and fulfil your orders, including communicating with you about your order status;
To personalise your shopping experience and provide customer support;
To improve our website, products, and services;
To send you promotional emails about new products, special offers, or other information we think you may find interesting;
To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below:
a) Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential;
b) When required by law or to protect ours or others’ rights, property, or safety.
5. Your Rights
You have the right to:
a) Access the personal information we hold about you;
b) Request that we correct any inaccurate or incomplete information;
c) Request that we delete your personal information under certain circumstances.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect how our website functions.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@brandgarage.co.za.